Terms of Service
Last updated: December 10, 2025
1. Agreement to Terms
By accessing or using ChatBot AI ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
ChatBot AI provides a software-as-a-service platform that enables businesses to create, train, and deploy AI-powered chatbots for customer interaction on their websites. The Service includes:
- AI chatbot creation and training tools
- Embeddable chat widget for websites
- Conversation management and analytics
- Lead capture and escalation features
- Optional done-for-you setup services
3. Account Registration
To use our Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Subscription and Payment
Access to the Service requires a paid subscription. By subscribing, you agree that:
- Subscription fees are billed monthly in advance
- All fees are non-refundable except as required by law
- You authorize us to charge your payment method on file
- Prices may change with 30 days advance notice
- Failure to pay may result in service suspension
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Engage in spam, phishing, or fraudulent activities
- Interfere with or disrupt the Service
- Collect user data without proper consent
6. Content and Training Data
You retain ownership of all content and training data you provide to the Service. By uploading content, you grant us a limited license to process and store this data solely to provide the Service. You are responsible for ensuring you have the right to use any content you upload.
7. AI-Generated Responses
Our Service uses artificial intelligence to generate chatbot responses. You acknowledge that:
- AI responses may not always be accurate or appropriate
- You are responsible for reviewing and monitoring chatbot conversations
- We recommend enabling human escalation for complex inquiries
- We are not liable for decisions made based on AI responses
8. Intellectual Property
The Service, including its software, design, and branding, is owned by ChatBot AI and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive license to use the Service for its intended purpose.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
10. Limitation of Liability
To the maximum extent permitted by law, ChatBot AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.
11. Disclaimer of Warranties
The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or meet your specific requirements.
12. Termination
You may cancel your subscription at any time. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the Service ends, though we may retain certain data as required by law.
13. Changes to Terms
We may update these terms from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us at: